what if you could have
up to 100 Mb / s

without the necessity of a fiber optic internet connection?

Confide in burro-net, your NEOSAT certified expert

the partner on your side for a high speed internet installation,
where other solutions fail to work.

By offering speeds that were previously inaccessible, our partner 'neosat' offers national coverage and makes it possible to connect all poorly served households with High Speed Internet.

Wherever you are, take advantage of an ultra-fast internet connection for the use of your PC, tablet, smartphone… for only € 39.90 / month *!

* promotion for any subscription before 09/30/2021, valid for the entire duration of your subscription.

The neosat satellite Internet access offer uses Eutelsat's brand new KONNECT satellite built in France on Thales Alenia Space's new "Spacebus Neo" platform and put into orbit by Arianespace using the Ariane 5 launcher from the Kourou site in French Guiana.

Internet speed up to

50^Mb/s

on download

unlimited Internet

+ 75 Gb prioritized caccess every month

ask us

+ Satellite Kit
for purchase or rental

without commitment

INCLUS:
- Unlimited calls to landlines and mobiles
  
  France métropolitaine + 50 destinations
- Antivirus Securitoo
  5 licences to protect your PC, Mac or Android™ mobiles
- Presse
  
  more than 400 titles in digital version to consume without moderation

Video reception quality: HD

Internet speed up to

100^Mb/s

on download

unlimited Internet

+ 150Gb prioritized each month

ask us

+ Satellite Kit

for purchase or rental

And the TV or the mobile ?

You are free to choose !

Take advantage of TV options and mobile plans at preferential rates

To enjoy the connection up to 100 Mb / s on download and up to 5 Mb / s on upload as well as the services (telephone, TV, etc.) offered with neosat, it is essential to be equipped with a Satellite Kit and compatible equipment.

Kit at purchase

ask us

12 month engagement

Rental kit

ask us

24 months engagement

INSTALLATION Service

from 329^€*

Including: Displacement + satellite dish assembly + Facade installation

+ Cable routing * + Pointing + Connection of the equipment

+ Checking the reception quality + Connecting a PC + Tests

+ Assistance to get started. One-year installation warranty.

* The price of € 329 only applies if you are eligible for 10% VAT - otherwise the price is € 360.

Complete kit: satellite dish + internet head + fixing pole + 30 meter coaxial cable + modem

Part of the Kit comes from
the circular economy

I request my audit

included in the offer:

The NordnetBox

Multifunctional connection hardware

Connect your devices (computers, tablets, mobiles) to the wired or wireless Internet (Wi-Fi).
Access your music, videos and photos anywhere in your home with the media server
Plug in your phone and make unlimited calls to landlines in mainland France.

as well as essential services::

Home phone Antivirus Press

... the options

Choose tranquillitY WITH THE 'COOL' OPTION

Premium services for your equipment and your subscription

Priority technical assistance
Immediate and free material exchanges in the event of a breakdown
Possible suspension of subscription once a year
End of engagement when fiber arrives

+3^€/month

The TV Option

Two devices to combine to enjoy TV channels and services

+3^€/month

TV reception equipment (TNT) for neosat dish

Flange and TV head to be fixed on the neosat dish.

Comes with a 30 meter coaxial cable to connect to your TNT SAT or CANAL + satellite decoder.

This equipment can replace your TNT reception dish.

+6^€/month

TNT SAT Decoder-Recorder

Receive TNT TV channels in digital quality and high definition.

Hard disk capacity for recordings: 1000GB (200 hours in HD).

Requires the above TV reception equipment.

Option: DECT cordless telephone

To make phone calls over the Internet and take advantage of the unlimited calls included in your neosat offer

+2^€/month

All about the neosat SP100 offer (Internet by satellite)

Discount on the amount of your subscription
For any new subscription to a neosat 100 formula before 03/31/2022 (subject to the availability of the offer at the place of installation), benefit from a reduction of € 20 on the amount of your monthly subscription, i.e. the subscription at 39 € 90 / month for 3 months then 59 € 90 / month or 47 € 90 / month for 3 months then 67 € 90 / month if you opt for the rental of the Satellite Kit ..

As part of your Satellite neosat SP100 Internet subscription, you have a two-way satellite Internet connection (transmission and reception of Internet data via the Satellite Kit, essential to benefit from neosat Internet by Satellite ) in Ka Band (frequency used for data transfer).
NB: to benefit from the Internet service, you must finally have an Internet browser and a compatible device.

The debits

The Nordnet Satellite Kit allows data to be exchanged via the Internet, taking advantage of speeds of up to 100 Megabits per second (Mb / s) in reception and up to 5 Mb / s in transmission.
The maximum speeds offered are available with the Satellite Kit and the NordnetBox, subject to normal use (not using constant access at full capacity, not having been the subject of a report of abuse ...), your location within the geographical area, the absence of any impact from an external element on the service provided by Nordnet, the correct installation of the Satellite Kit, its correct polarization and pointing, maintaining the prerequisites (eg: evolution of vegetation, construction, etc.).

during periods of high demand, or even saturation, of the satellite network by all users,
due to obstacles to reception or transmission of the satellite signal, climatic factors,
due to simultaneous use of the connection within your household leading to sharing of the connection or multiple simultaneous uses of your connected devices (computers, peripherals, tablets, mobiles, connected watches, smart devices, etc.),
during update downloads (whether automatic or not and including in the background) of network games, software, applications, operating systems or data,
due to a Wi-Fi connection, the use of powerline sockets or the use of any connection intermediary and VoIP,
due to the configuration of your premises, connected devices, software and applications, your wiring or electrical, IT and software installation,
depending on the applications or sites consulted from your connection,
in the event of using high traffic or bandwidth consumption; network games; viewing videos, especially in streaming, viewing TV streams when using the decoder-recorder, downloading (up or down) of content, data, etc.

The speeds indicated may be reduced in particular in order to ensure fair use of the Internet between users of the satellite operator's Konnect satellite and for the sake of protecting operators' installations, especially during periods of high demand. In addition, your service could be suspended:

in the event of constant use of full capacity access,
in the event of excessive use of the shared bandwidth between customers or users of the service, made from your access,
in the event of a report of abuse,
if this use may cause a malfunction of the service or network of the satellite network operator, Nordnet infrastructures, the operator operating the satellite network, or even a third party,
in the event of saturation of the satellite network.

For any additional information or complaint relating to debits, we invite you to contact the Customer Service.

Traffic

The volume of data exchanged in transmission and reception (that is to say the traffic) within the framework of the neosat SP100 formula is not limited. However, you benefit from a priority traffic quota limited to 150 Gigabytes (excluding traffic consumed between 1 hour and 6 hours), the exceeding of which may result in a decrease in the speed of your link (throughput), in particular during periods of heavy demand on the network. network of the satellite operator concerned, without causing the connection to be cut.

You can follow the evolution of your traffic consumption on your Customer Area: client.nordnet.com.
150 GB of prioritized traffic

The neosat SP100 offer includes 150 Gigabytes of priority traffic to users who have subscribed to an Internet access offer from Nordnet using the same satellite resources.

Priority traffic not counted at night

With the neosat SP100 offer, the volume of data you exchange at night (between 1 am and 6 am) is not counted: you can exchange as much data as you want, it is not counted against your priority traffic.

Usage Information

Some applications, such as streaming * or video on demand, and very large downloads ** consume large amounts of data, so we recommend that you use them reasonably and not simultaneously in order to benefit from to the best of your connection. Some websites cannot be viewed outside their country of origin.
The caractéristiques de la connexion par Satellite ne sont pas adaptées pour les usages nécessitant un temps de réponse rapide (ex : jeux en ligne et en réseau...).
* Streaming (flux) : visionnage audio ou vidéo en ligne.
** Le piratage nuit à la création artistique.

The neosat SP100 offer includes an Internet telephone service (VoIP - Voice Over Internet Protocol). In this context, we assign you a telephone number. To benefit from it, you must have commissioned a NordnetBox, a Satellite Kit and a compatible telephone (any telephone with voice frequency).

As part of the Internet telephone, calls to emergency services are automatically routed to the intervention center on which the installation address you have declared depends. Therefore, you must notify us of any change in the location of your equipment installation.

Your landline number

We assign you a number starting with 09. If you prefer to keep your current number, call 3179 (free call and service) from the landline whose number you wish to transfer in order to obtain your RIO (Operator Identity Statement). You can then contact Nordnet to find out the procedure to follow. Nordnet's telephone service provider, Keyyo, will take care of the formalities with your current operator, in order to carry out any action useful for the portability of your telephone number, including the termination of your telephone service and any options available to it. directly related. It is nevertheless your responsibility to carry out any useful operation with the latter, required in particular by the contractual specificities agreed or any additional services subscribed to with your current service provider. If you have Internet access from another operator, we invite you to check that the line is supported for Internet access. Otherwise, the access service may not be terminated.

Your messages

To check your voicemail messages, you can call 888 from your landline or connect to your Customer Area, section “Manage your VoIP lines”.
You also have the option of receiving your voicemail messages as an attachment (.wav format) to an e-mail. This also includes the duration of the message, the time stamp and the caller's number. This service can be configured from your Customer Area, "Manage your VoIP lines" section.

Your communications

Calls outside the bundle are billed per second under Nordnet conditions and rates (details of rates by destination in appendix 1), within the limit of 4 hours of communication per call and subject to normal use of the service.

Unlimited calls to landlines and mobiles

As part of your subscription to the nesoat SP100 offer, you can make unlimited calls to the destinations listed below, excluding short numbers and increased special numbers, within the limit of 4 hours of communication per call, and subject to a normal use of the service.
Unlimited calls to landlines in the following destinations: Metropolitan France, South Africa, Germany, Andorra, Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada (excluding Northwest Territories), Chile, China, Cyprus, Korea South, Croatia, Denmark, Spain, Estonia, United States, Finland, Greece, Hong Kong, Hungary, Ireland, Iceland, Israel, Italy, Japan, Jersey, Macao, Macedonia, Malaysia, Malta, Monaco, Norway, New Zealand, Panama, Netherlands, Peru Cities, Portugal, Czech Republic, United Kingdom, Singapore, Slovakia, Slovenia, Sweden, Switzerland, Taiwan, Thailand, Vatican.
Unlimited calls to mobiles from these destinations: Metropolitan France, Canada (excluding Northwest Territories), China, United States, Hong Kong, Macao, Malaysia, Singapore, Thailand..

The Satellite Kit

To benefit from neosat services, it is essential to have a connection kit compatible with the neosat SP100 Satellite Internet offer. The Nordnet Satellite Kit is compatible with the Konnect satellite (7.2 ° E).
The Satellite Kit is available for purchase or rental. It contains all the material to start up and use your Satellite neosat SP100 Internet connection:

A satellite dish,
An Internet transmission / reception head,
A satellite modem,
A coaxial cable (30 meters) with its connectors,
A mast with an exclusive system facilitating the pointing of the dish, anti-vibration reinforcements and the appropriate screws,
An installation guide allowing you to install it yourself.

We draw your attention to the fact that it is necessary to take into account:

a clear view to the south, that is to say without physical or geographical obstacles such as buildings, trees, mountains
proximity to electromagnetic sources (airport, etc.),
legal obstacles such as classified installations, town planning rules, condominium regulations or owner's refusal (if you are a tenant), etc ...

The NordnetBox WI-Fi made available

Routeur	Secured for high performance
Ports LAN Ethernet 10/100/1000 Mb/s	4
Ports WAN Ethernet 10/100/1000 Mb/s	1
Software update	Automatic
Wi-Fi connection	802.11 b/g/n @2.4 GHz - 802.11 ac/n 5 GHz
Multimedia server	UPnP AV, DLNA compatible
dedicated button for Wi-Fi activation/deactivation	Yes
Wi-Fi Auto Pairing (WPS)	Yes

The TV decoder-recorder (optional)

Model	ST5300 HD + Disque Dur externe de 1 To
Remote control	Yes, with batteries provided
Compatible High Definition (HD)	Yes
HDMI output	Yes
USB input	Yes
Optical audio output	Yes
Analog audio / video output	Yes

The 2 CPL (in house power line) boxes (optional)

Model	TL-PA7010P KIT
Internet data transmission speed via the electrical network	Up to 1000 Mb/s
Reach	Up to 300 meters
Stand by mode	Yes

DECT cordless telephone (optional)

To be connected to the NordnetBox to benefit from Internet telephone calls.

Technology	DECT
Reach	Approximately 300 meters (50 meters inside)
Standby time	Up to100 hours
Communication autonomy	Up to10 hours
Call log	Up to 30 incoming calls, 30 outgoing calls, 30 missing calls
Directory	99 contacts
Free hand function on the handset	Yes
Digital quality sound	Yes

Delivery of equipment

The NordnetBox and the Satellite Kit, as well as any optional equipment purchased, will be shipped within 15 days from receipt of your complete and valid order by Nordnet.

Provision of equipment

The equipment made available to you or rented by Nordnet (NordnetBox, Satellite Kit, TV decoder-recorder + 1TB hard drive, cordless telephone, TV head, PLC boxes - if you subscribe to these options), remain the full and entire property of Nordnet. They must be returned when they are replaced and when you terminate your offer or the related options.
Otherwise, they may be billed to you (details on the "Prices" page, "Materials" section).

Hardware installation

You are responsible for installing the equipment offered by Nordnet (for purchase, rental or made available).
If you prefer to call on a professional, Nordnet offers an option to install the Satellite Kit at a different price depending on your situation:

Satellite Kit installation service invoiced 326 € 18 € TTC (including 20% VAT)

A 20% VAT rate applies to owners and tenants for work carried out in dwellings built for less than 2 years or in business premises.
OR
Satellite Kit installation service on a building completed for more than 2 years, invoiced € 299 including VAT (including 10% VAT) a VAT rate reduced to 10% is applicable to owners and tenants for work carried out in housing built for more than 2 years.

If you decide to subscribe to this service, a professional will install the Satellite Kit and the NordnetBox, as well as the TV head if you have subscribed to this option. Nordnet will communicate your contact details to them upon receipt of your complete and valid order. The professional will contact you (within a week) to make an appointment within 3 weeks of sending your material. Its intervention is limited to the standard service including:

Displacement
Assembling the satellite kit and the TV head (if included)
Installation of the Satellite Kit on the facade
Connecting the accommodation to the antenna
Installation and connection of the satellite modem, the NordnetBox and the TNTSAT TV decoder (if included)
Pointing the Satellite Kit
Validation of installation quality and recording of acceptance values
Checking the quality of TV reception (if included)
Vérification de la qualité de réception TV (si inclus)
Enabling Internet Services
Connection of the client PC to the NordnetBox
Navigation test
Assistance to getting started
Installation service guarantee for one year (free re-intervention, travel and labor, in the event of a malfunction related to the installation: pointing, connections, configuration - excluding impact due to changes in your environment, climatic conditions or a meteorological hazard, phenomenon, breakdown or degradation caused by a third party or by you).

Any additional service to this standard package will be your responsibility, as part of a contractual relationship between you and the installer, and will not engage the responsibility of Nordnet.
This installation option is available in mainland France (Corsica included) with the exception of places that are inaccessible directly by motorized paths (islands, mountain ranges, etc.).
The legal guarantees of the equipment
Two legal guarantees apply to any equipment sold by Nordnet as part of the offer: the 24-month legal guarantee of conformity (if you have acquired the equipment as a consumer) and the legal guarantee against hidden defects.
The contractual conditions relating to the sale of equipment are available at https://www.nordnet.com/.

1. Contact us for your audit
Send us your request either through our contact form at the bottom of the page and we will contact you as soon as possible, or by calling us on 04 68 82 73 20 to arrange your personalized audit.
During a personal interview, we determine if you can if you can take advantage of the Neosat SP 100 Offer and we will then arrange an appointment for an on-site audit to determine the details of your project.
Once the details of the project have been fixed, we take care of everything. We support you in taking out your subscription with Nordnet and we will guide you towards the right choice of options in accordance with your wishes and needs.
We even take care of sending your order to Nordnet.

2. Confirmation of your order
Once your order is confirmed, you will receive your login details (allowing you to activate your Internet services), then your connection equipment (see deadlines in the Hardware section).

3. Right of withdrawal
If you are a consumer, you have a right of withdrawal of fourteen (14) days to exercise from receipt of the equipment at the delivery address. You can exercise this right by mail to Nordnet or via the withdrawal form (available on www.nordnet.com). In accordance with Articles L.221-5 et seq. Of the Consumer Code, you are informed that in the event of withdrawal, the postage costs for returning the equipment are your responsibility.

Contractual conditions
The conditions applicable to the offer including in particular the additional provisions concerning debits and limitations, the processing of complaints (including that relating to debits), the limitations of liability, the terms of contract modification and migration of offers, termination, return of equipment made available to you or rented, in particular at the end of your subscription or at the time of any replacement, the applicable law and the competent jurisdiction, and where applicable, the right of withdrawal, after-sales service and the legal warranty, are available at cgv.nordnet.com.
- The neosat SP100 offer with the purchase of the Satellite Kit is subject to a 12-month commitment period.
- The neosat SP100 offer with rental of the Satellite Kit (+ € 8 / month) is subject to a 24-month commitment period.
If you are bound by a commitment period whether under the offer and / or an option, and if you are a consumer, you remain required to pay, in one go, the sums remaining due until '' at the end of the commitment period (ie 100% of the sums remaining due between the effective termination date and the 12th month, and possibly ¼ of the sums remaining due between the 13th month and the 24th month if applicable). If you are a professional, you remain liable for all amounts outstanding until the end of the commitment period.

Landline telephone: price details by destinations and special numbers
Details of prices excluding packages (in euros including tax)
CR = Connection cost - CC = Communication cost

	FIXES	MOBILES
Metropolitan France	CR : 0,11 € CC : 0,039 € /min	CR : 0,16 € CC : 0,16 € /min
To DROM French Guiana, Guadeloupe, Martinique, Mayotte, Reunion Island, Saint Pierre and Miquelon	CR : 0,11 € CC : 0,175 € /min	CR : 0,24 € CC : 0,48 € /min
To other DROM French Polynesia, New Caledonia	CR : 0,11 € CC : 0,62 € /min	CR : 0,11 € CC : 0,62 € /min
To Near Europe Azores, Germany (landlines only), Andorra, Austria (landlines only), Belgium, Denmark, Spain, Finland, Greece, Canary Islands, Guernsey Island, Ireland, Italy, Liechtenstein (landlines only), Luxembourg, Madeira, Monaco, Countries -Bas, Norway, Portugal, United Kingdom, Sweden, Switzerland, Vatican	CR : 0,11 € CC : 0,31 € /min	CR : 0,11 € CC : 0,306 € /min
To Europe Albania, Germany (mobiles only), Austria (mobiles only), Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Gibraltar, Hungary, Faroe Islands, Iceland, Latvia, Liechtenstein (mobiles only), Lithuania, Macedonia, Malta, Moldova , Montenegro, Poland, Romania, Russia, Saint Martin, Serbia, Slovakia, Slovenia and Ukraine	CR : 0,11 € CC : 0,28 € /min	CR : 0,11 € CC : 0,504 € /min
To Maghreb Algeria, Morocco and Tunisia	CR : 0,11 € CC : 0,28 € /min	CR : 0,11 € CC : 0,360 € /min
To Africa South Africa, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Comoros, Congo, Ivory Coast, Djibouti, Egypt, Eritrea, Ethiopia, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Mauritius, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mozambique, Namibia, Niger, Nigeria, Republic of Central Africa, Rwanda Saint Helena, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe	CR : 0,11 € CC : 0,62 € /min	CR : 0,11 € CC : 0,845 € /min
To North America United States, Canada, Canada Northwest Territories	CR : 0,11 € CC : 0,07 € /min	CR : 0,11 € CC : 0,07 € /min
To Central America Anguilla, Antigua, Netherlands Antilles, Aruba, Bahamas, Barbados, Belize, Bermuda, Costa Rica, Cuba (mobiles only), El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Cayman Islands, Cocos Islands, Falkland Islands , Turks and Caicos Islands, Virgin Islands, Mexico, Montserrat, Nicaragua, Panama, Puerto Rico, Dominican Republic, Saint Lucia, Saint Vincent, Trinidad and Tobago	CR : 0,11 € CC : 0,69 € /min	CR : 0,11 € CC : 0,915 € /min
To South America Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Easter Island, Peru Cities, Peru Rural, Paraguay, Saint Kits and Nevis, Suriname Uruguay, Venezuela	CR : 0,11 € CC : 0,44 € /min	CR : 0,11 € CC : 0,662 € /min
To Asia Afghanistan, Saudi Arabia, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Brunei, Cambodia, China, Cyprus, Korea, United Arab Emirates, Georgia, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kyrgyzstan, Kuwait, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar Burma, Nepal, Oman, Pakistan, Palestine, Philippines, Qatar, Lao Democratic Republic, Republic of Yemen, Singapore, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, Turkey, Uzbekistan, Vietnam	CR : 0,11 € CC : 0,74 € /min	CR : 0,11 € CC : 0,965 € /min
To Oceania Australia, Guam, Hawaii, Chatham Islands, Christmas Islands, Cook Islands, Fiji Islands, Marianas Island, Marshall Island, Niue Island, Rodriguez Island, Tonga Islands, Kiribati, Micronesia, Nauru, New Zealand, Palau, Papua New Guinea, American Samoa, Western Samoa, Tokelau, Timor, Tuvalu, Vanuatu	CR : 0,11 € CC : 0,74 € /min	CR : 0,11 € CC : 0,965 € /min
To the rest of the world 1 Cuba (landlines only), Greenland, Guinea Bissau, Ile de Jersey, Ascension Island, Wallis and Futuna (landlines only)	CR : 0,11 € CC : 0,828 € /min	CR : 0,11 € CC : 0,828 € /min
To the rest of the world 2 Antarctica, Diego Garcia Islands, Midway Island, Norfolk Island, Solomon Islands, Sao Tome and Principe, Wake Island	CR : 0,11 € CC : 2,88 € /min	CR : 0,11 € CC : 2,88 € /min

Emergency numbers
Here is the list of emergency numbers accessible via your NordnetBox:

112 = Emergency telephone number anywhere in Europe
15 = Medical emergencies (SAMU)
17 = Police emergency
18 = Firemen
115 = Social Samu
119 = Child abuse
116,000 = Missing children
114 = Emergency number for hearing impaired people
191 = Aviation emergency - CCS
196 = Maritime emergency - CROSS
197 = Attack alert - Kidnapping alert
116 117 = Outpatient care center
Short numbers and special numbers
The tariffs for special numbers are subject to change since the tariff reform for value-added telephone services. We advise you to refer to the site http://www.infosva.org/ to obtain the current rate for the special number called.

source: https://www.nordnet.com/connexion-internet/internet-satellite

Request your audit today (only in Dép. 66)

Are you wondering if a satellite internet connection is the right choice for you and want more information or are you already sure that a satellite internet connection is what you need and so you want to start putting implementing your project?
No matter where you are in the process of your reflections, do not hesitate to contact us, either by
the contact form opposite or by phone. We are at your disposal for the implementation of your project.

Our contact details

SARL burro-net
2bis rue Sébastien Bonay
66400 Céret
Tel: +33-4 68 82 73 20
E-mail: contact@burro-net.com

La SARL burro-net est expert certifié

what if you could have
up to 100 Mb / s

without the necessity of a fiber optic internet connection?

Confide in burro-net, your NEOSAT certified expert

the partner on your side for a high speed internet installation,
where other solutions fail to work.

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